Why should I use a cargo bike for courier services?

Cargobikes are the future for courier and logistics companies. They offer a carbon neutral solution for your deliveries along with quicker collection and delivery times when compared to a small van service. cargobikes can travel at up to 15mph and weave through traffic more efficiently than a 4 wheeled vehicle as these generally travel at […]

What is the weight limit for a bike courier?

We have a range of different cargobikes operating throughout London. Our XL cargobikes and EAV (Electric Assisted Vehicle) can carry up to 150kg. Our XL cargobikes couriers can hold up to 8 archive boxes and our EAV’s up to 16 boxes. For more information visit our Vehicle Guide.

How long will my delivery take?

This all depends on the collection and delivery postcode along with the vehicle you have booked. However, to give you an idea, our bikes normally collect and deliver within 90 minutes for central London postcodes.

How can I track my parcel/delivery?

All of our sameday courier bookings can be tracked online via our online booking platform. Should you have requested or entered your email address to receive booking confirmations or POD (proof of delivery) confirmation, this will be available here too.

What happens if there’s no-one there to receive my delivery?

This is rare on a sameday service. However, experience tells us that it does happen from time to time. If no one answers at the delivery address we’ll try calling them and/or you (the person who booked with us). If you don’t tell us otherwise, we’ll leave a ‘sorry we missed you card,’ so that […]

Why a sameday service?

Our sameday courier service is designed for urgent or time sensitive deliveries that are required to be collected and delivered on the same day. We offer a ‘standard sameday’ service for deliveries throughout the day and a ‘special sameday’ service which is deadline specific for those items that you need to get across town yesterday.