Artificial Intelligence (AI) may sound totally futuristic, but it’s actually already all around us. Many people are using it every day to do the simplest of things from choosing music to listen to (think of Google Home and Amazon’s Alexa, for example) to organising bank payments.
But could AI be used when it comes to your London courier? Could Absolutely use it at all?
The answer is yes – AI can be (and already is) used in the courier industry to great effect, making sending packages quicker, easier, and more effective than ever before.
AI And The Courier Industry
The London courier industry has long understood what AI might do for it and to it. At Absolutely, for example, we noticed how buying items online was becoming easier and easier – many people can do it via their smartphones using just one click – and that meant that people were buying more, all the time. In the past Christmas and other holidays had always been busy times for the London courier, and although that is still true, the rest of the year is starting to catch up. When someone wants something, they buy it and expect it to be delivered pretty much straight away, or at least within 24 hours.
When we realised what was happening, we acted on it, ensuring that there were enough drivers and vehicles to do the work and that our back office staff were able to keep up with demand, creating forward thinking and time efficient delivery routes that ensured our excellent reputation for being the best London courier was kept unscathed.
AI is here to stay and not only is it not going anywhere, the rise in its use is growing hugely and rapidly. What does this mean for Absolutely, your London courier? Simply put, it means we’re going to be growing right along with it. If this is where the future is headed, we want to be there, delivering your packages in the most cost effective and efficient way possible. If that means becoming part of the future, we’re happy to go there.
But we won’t forget that the human element is an essential part of being a London courier. It’s what makes Absolutely so well-regarded; our customer service is something that a machine, no matter how well programmed, is ever going to be able to replicate. You can count on us to always be here for you, no matter what.
If you need a London courier, it’s time to sign up with Absolutely. Create an account today or call 020 7685 1114 to speak to one of our friendly team members to discuss your courier requirements.
For the full article, please visit Courier News.