At Absolutely we use the latest in online booking, tracking and reporting technology, which provides our clients with immediate access and complete control of their bookings, 24 hours a day.

Keep it simple

Once you’ve followed the simple steps to set up an account with us you’ll be able to:

  • Book any of our services (including same or next day delivery, international delivery and chilled – temperature controlled delivery)
  • Track any of your bookings and deliveries online, including tracking our vehicles as they deliver your important parcels
  • See your activity, delivery information, costs and other details over the last year
  • Manage your own address book, service schedules and security


average collection time in central postcodes last week


number of deliveries delivered on time last week


number of packages delivered last week

Create account

City Bikes

Track your delivery

All our riders and drivers carry GPS tracking devices, so we can tell you where they are at any point in time. If you want we can also send you automatic email or text alerts to let you know when parcels or shipments are delivered at their destination. This will include proof of delivery, or if no one was in to receive the parcel we can send you a picture of the place we delivered the package so that nothing ever gets lost.

City Bikes

People not robots

Although we’re big on technology, we know it’s our people that make our services top notch. We’re always here if you want to speak to us. Use the LiveChat option to chat direct to a real member of staff in our customer services team, or just call us the old fashioned way on 020 7685 1400. We won’t try and make you book online if you don’t want to, and we’re always happy to have a friendly chat.

Get in touch

Book now

We can provide couriers around the clock and we’re open 24/7. You can book quickly and simply online, or if you’d rather chat to a real person, use the LiveChat option or give our friendly team a ring on 020 7685 1400.

Book your ride