John Maddox
Director of Absolutely
Following the sale of Absolutely in February 2023 to DPD UK, part of Geopost (formerly DPDgroup), Europe’s largest parcel delivery network, I was asked to take on further responsibility with the day-to-day leadership of the business as Director of Absolutely from July 2023 onwards. The business continues to make great progress with its integration with the wider Geopost group whilst ensuring that we retain our independence and that the Absolutely brand and service remains resolute for our customers.
I first became involved with Absolutely in 2018 when working for its former private equity investor. Since then, an opportunity to join the business in 2020 as Strategy & Transformation Director arose, following which I then became Finance Director in 2021. It was in this role that I worked with the former CEO of the business on the strategic growth of the business and the ultimate sale to DPD UK.
Throughout the challenges of the last few years, such as Brexit, the COVID pandemic which led to several London lockdowns and most recently, the cost-of-living crisis, all Absolutely colleagues have striven to deliver exceptional service for our customers and I am committed to ensuring that this continues.
Jan Barker
People & Business Support Director
In my role I am responsible for all aspects of the People strategy; ensuring our colleagues and managers have the support, training and guidance in place to enable them perform at their best. I truly believe that to maintain the excellent standards of service and delivery we offer our Absolutely customers, it is critical that we create a rewarding, motivational, safe environment where our colleagues are excited to work.
I joined the Absolutely team in 2020 having worked in HR roles for over 20 years, bringing with me experience from across the property, facilities, hospitality and media industries.
Doug Hutchinson
Network Development Director
I began my career in Logistics nearly 30 years ago as a cycle courier whilst completing a degree in Psychology. After graduating I joined the office team to learn how the courier business worked. My experience as a courier has given me a great deal of perspective and respect for the hard work our riders and drivers undertake come rain or shine!
My key role is to ensure that our operational & customer services teams perform beyond expectation, day in and day out. I am committed to delivering a best in class service from point of booking, through to delivery and ensure our customer’s have a positive experience when booking with Absolutely. Our entire same day team focus their hard work to fulfill our duties to your satisfaction.
