Do you tell people when to expect their delivery?
Yes. All our depots use route optimisation technology to offer customers more convenience by texting or emailing the predicted time window for delivery to the recipient.
What if I’m not in?
If we arrive and no one’s in, we will leave a ‘sorry we missed you’ card with details so you can rearrange delivery. When you book, you can advise us if you’d like us to leave your item in a safe place if no one is around to receive it. Should you supply these details […]
Can I track my overnight delivery?
Absolutely. All overnight deliveries offer a full audit trail to our customers. You can track your delivery using our online system, and will receive proof of delivery email or text alerts.
Why is your overnight delivery service different from the large operators?
The APC network is unique in its approach and is not just set up to take standard parcels like many other overnight couriers. Our operation is more robust and can carry items such as wine and spirits, perishables and glass (to name just a few), all with a more flexible timed delivery offering.
Who do you use for overnight deliveries?
We are a leading member of the APC Overnight Network, the UK’s largest independent delivery network, with more than 115 depots nationwide.
Why an overnight delivery?
Overnight deliveries (people call them next day deliveries too) are designed for items that are not as time-sensitive or are travelling too far or would be too expensive to send on a same day delivery service.
