Is the small van the best vehicle for large items?
A small van can carry up to 20 boxes, and is a good choice should you require a delivery for a larger item over a longer distance.
What is the weight limit for a van courier?
A small van can normally carry up to 400kg, with a larger van being able to load up to 1000kg.
How long will my delivery take?
This all depends on the collection and delivery postcode along with the vehicle you have booked. However, to give you an idea, our bikes normally collect and deliver within 90 minutes for central London postcodes.
How can I track my parcel/delivery?
All of our sameday courier bookings can be tracked online via our online booking platform. Should you have requested or entered your email address to receive booking confirmations or POD (proof of delivery) confirmation, this will be available here too.
What happens if there’s no-one there to receive my delivery?
This is rare on a sameday service. However, experience tells us that it does happen from time to time. If no one answers at the delivery address we’ll try calling them and/or you (the person who booked with us). If you don’t tell us otherwise, we’ll leave a ‘sorry we missed you card,’ so that […]
Why a sameday service?
Our sameday courier service is designed for urgent or time sensitive deliveries that are required to be collected and delivered on the same day. We offer a ‘standard sameday’ service for deliveries throughout the day and a ‘special sameday’ service which is deadline specific for those items that you need to get across town yesterday.
