For those fragile and delicate items, Absolutely offers its Fragile Overnight Service to provide that extra care and attention during transportation and delivery. Using only the best technology and specialist staff, we look after these important shipments with absolute precision.
We go that extra mile when it comes to taking care of your fragile deliveries. As part of our fragile overnight service, we provide a dedicated hand sort section for careful handling of delicate goods. This includes segregating fragile shipments into isolated cages so they’re kept apart from other items in a secure area.
We clearly identify them as ‘fragile’ throughout the process. This ensures that everyone involved in transportation and delivery of the items is well-aware of their fragile and delicate nature. Rest assured that we are all working hard to deliver your shipment as safely and as quickly as possible.
We cannot carry any form of liquids in our fragile overnight service to guarantee the safety of all consignments. However, we do provide a dedicated Liquid Overnight Service which can specifically handle a range of liquid items.
The common questions people ask us, plus answers to a few you hadn’t thought of yet.
Overnight deliveries (people call them next day deliveries too) are designed for items that are not as time sensitive and/or are travelling too far or would be too expensive to send on a sameday delivery service.
We are a leading member of the APC Overnight Network which is the UK's largest independent delivery network, with more than 115 depots nationwide.
The APC network is unique in its approach and is not just set up to take standard parcels like many other overnight couriers. Our operation is more robust and has the ability to carry items such as wine and spirits, perishables and glass (to name just a few), all with a more flexible timed delivery offering.
Absolutely. All overnight deliveries offer a full audit trail to our customers. You can track your delivery using our online system, and will receive proof of delivery email or text alerts.
If we arrive and no one’s in, we will leave a ‘sorry we missed you’ card with details so you can rearrange delivery. When you book, you can also advise us if you’d like us to leave your item in a safe place if no one is around to receive it. Should you supply these details we will leave your item in the requested ‘safe place’ and take a photo for you to see online.
Yes. All our depots use route optimisation technology to offer customers more convenience by texting or emailing the predicted time window for delivery to the recipient.
Our online system allows you to track your order at every stage. All our drivers carry pocket GPS devices to provide real time tracking and show when parcels have been signed for. This gives you immediate proof of delivery.
Your details are safe with us.
At Absolutely, we take the security of your personal information very seriously.
When requesting contact from us, we ask for some details such as email and subject, to help us provide the correct information back to you and to service your contact request.
We do not, never have and never will share or sell your personal information to any 3rd party or external company.